“DIAC, founded in 1924 by Louis Renault, has always been able to innovate to maintain its position as a pioneer in the automotive services sector and to meet the needs of all its customers. Today, we have become Mobilize Financial Services France with the aim of offering increasingly customised solutions to facilitate access to greener and more sustainable mobility for all. Therefore, we will continue to develop innovative services such as Switch Car, Mobilize Charge Pass or Mobilize Visa Card to facilitate access to electric or hybrid vehicles while accelerating on the used vehicle and car subscription segments. In this way, we will continue to support the commercial performance of the Renault Group's brands and dealer networks” said Thibault Paland, Managing Director of Mobilize Financial Services France.
With 1,100 employees, more than 14.8 billion euros of total amount outstanding (new and used vehicles) and 1.2 million services sold by the end of 2021, Mobilize Financial Services France is the group's largest subsidiary. Mobilize Financial Services France offers turnkey solutions that go far beyond financing: more than 75% of its retail customers have opted to finance their vehicle through a lease with purchase. With customer satisfaction at the highest level in the sector (NPS customers + 49 points - Dealer satisfaction 90%), Mobilize Financial Services remains the market benchmark.
about Mobilize Financial Services France
As a partner caring for all its customers, Mobilize Financial Services builds innovative financial services to create sustainable mobility for all. A subsidiary of the Renault Group whose activity started almost 100 years ago, Mobilize Financial Services is the commercial brand of RCI Banque SA, a French Bank specializing in automotive financing and services for Alliance customers and dealers.
In France, Mobilize Financial Services, with more than 1,100 employees, financed almost 408,000 contracts (new and used vehicles) in 2021 and sold more than 1.2 million services.